Role Overview:

Regional Sales Manager – Southeast USA Region (Remote)

TES Engine Services, a leader in Business Aviation Engine & APU MRO and rental solutions, is seeking an experienced and driven Regional Sales Manager to lead sales efforts for its comprehensive service portfolio, supporting operators, MROs, and OEM partnerships.

This fully remote role requires travel for a minimum of two weeks per month and active participation in industry events, including trade shows, to represent TES and its portfolio of products and services.

Key Responsibilities:

 1. Sales Growth and Strategy:

• Develop and execute strategies to drive sales of engine and APU MRO services and rental solutions within the North American market.
• Expand TES’s reach by identifying new opportunities and strengthening existing customer relationships.

2. OEM and Partner Support:

• Represent TES Engine Services in promoting engine and APU repair, overhaul, and rental programs.
• Serve as a trusted resource for customers, ensuring seamless access to TES’s technical and operational expertise.

3. Market Representation:

• Act as a TES ambassador at trade shows, conferences, and industry events, highlighting TES Engine Services’ capabilities and solutions.
• Promote the wider TES portfolio, demonstrating the value of integrated services.

4. Customer Relationship Management:

• Build strong, long-term relationships with business jet operators, MROs, and aircraft management companies to support their operational needs.
• Provide consultative support to help customers optimize aircraft operations through reliable maintenance and rental solutions.

5. Strategic Business Development:

• Identify and cultivate strategic relationships across TES’s portfolio of services, ensuring customers see the full value of TES’s offerings.
• Partner with leadership to target key accounts for long-term collaboration and business growth.
• Develop customized solutions to meet the unique needs of strategic customers and reinforce TES’s reputation as a trusted aviation partner.

6. Collaboration with Internal Teams:

• Work closely with TES’s technical, logistics, and marketing teams to ensure the availability and timely delivery of services.

7. Sales Execution and Reporting:

• Drive performance through data-driven decision-making, maintaining accurate sales records and providing detailed reports on activity and market trends.

8. Product Expertise:

• Maintain a deep understanding of TES Engine Services’ portfolio to provide expert advice and solutions to customers.

Qualifications:

• Experience:

  • Minimum of 5-8 years in an aviation-related sales role, with a strong emphasis on business aviation.
  • Experience with Honeywell engine and APU products is preferred.

  Network:

  • Proven ability to leverage an extensive network of contacts across business jet operators, MROs, and aircraft management companies.

  Technical Skills:

  • Proficiency in Microsoft Office applications, including Excel and PowerPoint.
  • Experience with Salesforce for managing customer relationships and tracking sales activities.
  • Familiarity with Corridor software is highly preferred.

  Education:

  • Bachelor’s degree in business, aviation, or a related field preferred, or 5-8 years’ experience in leu of degree.

  Skills:

  • Demonstrated success in meeting and exceeding sales targets.
  • Exceptional relationship-building and negotiation skills.
  • Strong knowledge of the business aviation market, including engine and APU services.

  Travel Requirements:

  • Ability to travel two to three weeks per month within defined territory.

Role Overview:

Regional Sales Manager – Western USA Region (Remote)

TES Distribution, a leader in Business Jet parts distribution, is seeking an experienced and driven Regional Sales Manager to lead sales efforts for its exclusive and non-exclusive supplier business, supporting OEMs such as Bombardier, Learjet, and Honeywell.

This fully remote role requires travel for a minimum of two weeks per month and active participation in industry events, including trade shows, to represent TES and its portfolio of products and services.

Key Responsibilities:

• 1. Sales Growth and Strategy:
     • Develop and execute strategies to drive sales of Business Jet Parts within the North American market.
     • Expand TES’s distribution reach by identifying new opportunities and strengthening existing customer relationships.
  2. OEM Partner Support:
     • Represent TES Distribution in promoting both exclusive and non-exclusive OEM products.
     • Serve as a trusted resource for customers, ensuring seamless access to OEM parts and technical support.
  3. Market Representation:
     • Act as a TES ambassador at trade shows, conferences, and industry events, highlighting TES Distribution’s capabilities and product offerings. Also, would promote the wider TES portfolio of products and services.
  4. Customer Relationship Management:
     • Build strong, long-term relationships with business jet operators, MROs, and aircraft management companies to support their needs.
     • Provide consultative support to help customers optimize aircraft operations through reliable parts supply.
  5. Strategic Business Development:
     • Identify and cultivate strategic relationships across TES’s portfolio of products and services, ensuring customers see the full value of TES’s offerings.
     • Partner with leadership to target key accounts for long-term collaboration and business growth.
     • Develop customized solutions to meet the unique needs of strategic customers and reinforce TES’s reputation as a trusted aviation partner.
  6. Collaboration with Internal Teams:
     • Work closely with TES’s procurement, logistics, and marketing teams to ensure the availability, promotion, and timely delivery of parts.
  7. Sales Execution and Reporting:
     • Drive performance through data-driven decision-making, maintaining accurate sales records and providing detailed reports on activity and market trends.
  8. Product Expertise:

  Maintain a deep understanding of TES Distribution’s portfolio of Business Jet Parts to provide expert advice and solutions to customers.

Qualifications:

• Experience:
  • Minimum of 8 years in an aviation-related sales role, with a strong emphasis on business aviation.
  • Experience on Bombardier products would be preferable.
• Network:
  • Proven ability to leverage an extensive network of contacts across business jet operators, MROs, and aircraft management companies.
• Technical Skills:
  • Proficiency in Microsoft Office applications, including Excel and PowerPoint.
  • Experience with Salesforce for managing customer relationships and tracking sales activities.
  • Familiarity with Quantum Control software is highly preferred.
• Education:
  • Bachelor’s degree in business, aviation, or a related field preferred.
• Skills:
  • Demonstrated success in meeting and exceeding sales targets.
  • Exceptional relationship-building and negotiation skills.
  • Strong knowledge of the business aviation market, including parts sales and aircraft part distribution.
• Travel Requirements:
  • Ability to travel at least two weeks per month within defined territory.

Role Overview:

The Maintenance Control Center Manager is responsible for managing daily requests for scheduled and unscheduled support related to Engine and APU maintenance requirements throughout the Repair Station Coverage areas and report to the Senior MCC Manager.  He/She will ensure resources are deployed to aid the return to service of aircraft ensuring safety, regulatory compliance, and operational efficiency.

Key Responsibilities:

• Respond to daily requests for unscheduled maintenance requirements, related to engine and APU events, in a timely manner
• Applying standardized criteria to make decisions on supporting maintenance events in conjunction with TES Operations Management
• Gather all relevant information regarding the maintenance event to ensure that correct resources are assigned, including people, tooling, material etc.
• Initiate contact with Customer for job site confirmation and work-scope preparation
• Manage each event through case management in Salesforce to ensure that all issues are being fully addressed and specific details are recorded accordingly
• Ensure assigned technicians communicate their arrival time to customers as well as progress throughout the job and hand-off at completion to enhance the customer experience
• Update case management with communication to ensure that all internal stakeholders are notified of progress and any issues or challenges
• Help provide technical support in accomplishing maintenance
• Ensure that workorders are opened, updated, and closed efficiently throughout the event
• Coordinate with field technicians the return of unused material, unserviceable cores and tooling at the end of the job
• Initiate and oversee all activities, performed by other function supporting the event, to ensure that everyone is working together to efficiently support the return to service of the aircraft caused by the unscheduled maintenance event
• Promote Technician Safety Awareness: Ensure all assigned technicians are informed of and comply with safety protocols specific to the maintenance site, including the proper use of personal protective equipment (PPE) and adherence to local and company safety guidelines.

Qualifications:

• 5+ years’ experience in an operations management leadership role in corporate aviation
• Must have the ability to work in a fast-paced environment & able to deal with multiple priorities at the same time
• Attention to detail, with excellent organization and task management skills
• Strong troubleshooting and diagnostic skills desirable
• Knowledge of the HTF, TFE, CF34, CFE, BR710 engine and HW APU products would be beneficial
• Experience with Corridor and Salesforce would be an advantage
• A&P certificate would be an advantage
• High School Diploma or equivalent, college degree preferred

Role Overview:

As an Operations Manager at TES, you will be instrumental in shaping our company’s strategic direction. You will will be responsible for leading a team, optimizing processes, and maintaining the high standards of service that define TES.  You will be accountable for evaluating business performance and identify opportunities for growth and improvement. This position demands a strategic thinker with robust analytical skills, a deep understanding of the aviation industry, and the ability to communicate insights effectively.

Key Responsibilities:

• Operational Oversight: Manage daily operations, ensuring all processes run smoothly and efficiently.
• Team Leadership: Lead, mentor, and develop a team of professionals, fostering a culture of excellence and continuous improvement.
• Process Optimization: Identify and implement process improvements to enhance operational efficiency and effectiveness.
• Quality Assurance: Maintain high standards of service quality, ensuring compliance with industry regulations and company policies.
• Budget Management: Develop and manage operational budgets, ensuring cost-effectiveness without compromising quality.
• Performance Monitoring: Track and report on key performance indicators (KPIs), making data-driven decisions to drive improvements.
• Customer Focus: Ensure a high level of customer satisfaction by maintaining strong relationships with clients and addressing their needs promptly.
• Health and Safety: Ensure all operations comply with health and safety regulations, promoting a safe working environment.
• Strategic Planning: Contribute to the development and execution of operational strategies that support TES’s growth and objectives.
• Collaboration: Work closely with other departments, including Sales, Finance, and HR, to ensure alignment and support business goals.

Qualifications:

• 5+ years’ experience in an operations management leadership role in corporate aviation
• Must have the ability to work in a fast-paced environment & able to deal with multiple priorities at the same time
• Attention to detail, with excellent organization and task management skills
• Strong troubleshooting and diagnostic skills desirable
• Knowledge of the HTF, TFE, CF34, CFE, BR710 engine and HW APU products would be beneficial
• Experience with Corridor and Salesforce would be an advantage
• A&P certificate would be an advantage
• Education: Bachelor’s degree in aviation management, Engineering, Business, or related field, or ; 5-8 years of experience in leu of degree

Job Description:

The role provides day to day support to Business Aircraft Customers globally through providing quotations for parts, answering Customer queries, processing sales orders and rental requests and ensuring overall Customer satisfaction. This position is one of a team of seven Customer Service Representatives situated globally providing round the clock service for a growing client base, reporting into the Global Customer Service Manager and the Director of Supply Chain / Customer

Primary Duties

• Process Customers Orders efficiently and accurately from inception to invoicing.
• Coordinate and communicate effectively with internal and external customers.
• Contribute to successful delivery of Customer Orders.
• Confers with customers that contact the organization by telephone or electronically to provide information about organization products or services, discuss customer accounts, and obtain or address customer complaints, process Requests for Quotes, process Rental requests, and other tasks as necessary.
• Responds to call or emails to customers to provide follow-up on inquiries.
• Generates documentation and solves customer issues/requests/complaints in accordance with procedures, and when required, redirects queries to appropriate department or personnel.
• Provides technical assistance to customers and escalates complex issues to appropriate personnel as required
• Manages and maintains a record of customer interactions or transactions; records details of inquiries, complaints, comments, and actions taken to facilitate future needs in trainings and improvements in customer services.
• Confers with Operations, sales, shipping, warehouse, or other personnel to expedite or trace shipments.
• May promote products/services to ensure business targets are met.
• May provide after-sales support for client contracts to ensure customers satisfactions are met.
• Performs duties related to overall customer service.
• Provides support to sales team regarding customer concerns.
• Coordinates with Inside Sales to identify opportunities.
• Serves as customer interface on product status and delivery.
• Maintains knowledge of TES organization and products to provide the appropriate information and support to customers.
• Consistently documents customer service needs to identify patterns and maintain quality.
• Other duties as assigned.

Minimum Qualifications:

Either one or both of the following

• Associates Degree in Marketing or in an Aviation/Customer Service Industry related field
• A minimum of three years related industry experience

Preferred education and experience:

• Bachelor’s degree in business administration or in an Aviation/Customer Service Industry related field
• 4 years related industry experience.

Successful candidates will possess these skills:

• Fluency in English
• Ability for Accuracy, Accountability, Judgment and Decision Making
• Ability to work in a Time Sensitive and High-Pressure Environment
• High level of competency with Microsoft Excel and Word
• Solid interpersonal skills that allow one to work effectively in a diverse working environment
• Able to effectively communicate both verbally and in writing
• Strong attention to detail
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• Data entry and typing skills.

Job Description:

We are seeking a highly organized and detail-oriented Parts/PO Expeditor to join our Supply Chain team. The Parts/PO Expeditor will play a crucial role in ensuring the timely and efficient delivery of parts and materials necessary for aircraft maintenance operations. This role requires strong communication skills, exceptional multitasking abilities, and a keen eye for detail to coordinate procurement activities and expedite purchase orders effectively.

Key Responsibilities:

Purchase Order/Requisition Management:

Generate purchase requisitions for required parts and materials based on inventory levels, maintenance schedules, and project requirements.

Monitor purchase orders to ensure accuracy, completeness, and compliance with company policies and procedures.

Collaborate with suppliers to confirm order details, delivery terms, and resolve any discrepancies or issues promptly regarding delays or quality.

Expedited Procurement:

Proactively identify potential delays or shortages in parts and materials procurement regarding work orders.

Coordinate with suppliers, vendors, and internal stakeholders to expedite orders and minimize downtime in maintenance operations.

Implement contingency plans and alternative sourcing strategies to mitigate procurement risks and ensure continuity of supply, with the Supply Chain team.

Inventory Management:

Maintain accurate records of inventory levels, lead times, and stock replenishment requirements based on work order requirements.

Monitor inventory turnover rates and aging stock to optimize inventory levels and minimize carrying costs.

Communication and Collaboration:

Serve as the primary point of contact for internal departments, suppliers, and vendors regarding procurement and delivery status.

Communicate effectively with maintenance technicians, operations personnel, and management to provide updates on parts availability, delivery schedules, and potential impact on project timelines.

Collaborate with cross-functional teams to identify process improvements, streamline procurement workflows, and enhance supply chain efficiency.

Qualifications:

Bachelor’s degree in supply chain management, Business Administration, or related field preferred or 7+ years of experience.

Proven experience in procurement, logistics, or supply chain management, preferably in the aviation or aerospace industry.

Strong knowledge of procurement practices, inventory control principles, and supply chain processes.

Proficiency in using ERP systems, inventory management software, and Microsoft Office Suite.

Excellent communication skills, both verbal and written, with the ability to interact effectively with internal and external stakeholders.

Exceptional organizational skills, with the ability to prioritize tasks, manage multiple priorities, and meet deadlines in a fast-paced environment.

Detail-oriented mindset with a focus on accuracy and quality in all aspects of work.