Position Overview:
The Director of Quality is responsible for leading and managing TES’s Quality function, ensuring compliance with all regulatory requirements, company standards, and continuous improvement initiatives. This role will oversee the development, implementation, and monitoring of the Repair Station’s Quality Management System, ensuring the highest levels of product quality, safety, and customer satisfaction.
As a key member of the business unit’s leadership team, the Director of Quality will collaborate with leadership to drive process enhancements, improve operational efficiency, and uphold TES’s commitment to excellence.
Key Responsibilities:
• Develop, implement, and monitor quality policies and procedures in alignment with corporate objectives and regulatory requirements.
• Ensure compliance with all elements of 14 CFR Part 145 and act as the local authority on all applicable Federal Aviation Regulations.
• Plan, organize, staff, control, and direct the Quality Assurance department.
• Promote aviation safety by ensuring airworthy and quality aircraft maintenance.
• Develop and maintain the FAA Repair Station Manual and Quality Control Manual.
• Develop and administer FAA Parts Manufacturing Approval (if applicable).
• Interpret Federal Aviation Regulations into company policy/procedure.
• Administer the company’s quality systems and Internal Quality Audit Program.
• Coordinate with Department Managers and the Training Program Coordinator to ensure compliance with the Repair Station Training Program, maintaining technicians’ training records.
• Administer the Test, Measurement, and Diagnostic Equipment Calibration Program.
• Manage the Repair Station’s record-keeping requirements.
• Ensure that all technical data is current and properly maintained.
• Control the issuance of inspectors’ stamps and manage the Repair Station rosters.
• Recommend, as required, individuals for repairman’s certificates.
• Communicate company and department managers’ goals and objectives to staff and relay staff concerns and suggestions as appropriate.
• Travel to customer locations as needed to establish and maintain good working relations, including dispute resolution.
• Observe company rules and regulations, including proper use of safety methods and equipment.
• Prepare the department budget for fiscal year operations.
• Develop strategic plans for continuous improvement in quality.
• Stay current with industry trends and innovations.
• Perform other related duties as assigned by the General Manager.
Qualifications:
- Develop, implement, and monitor quality policies and procedures in alignment with corporate objectives and regulatory requirements.
- Ensure compliance with all elements of 14 CFR Part 145 and act as the local authority on all applicable Federal Aviation Regulations.
- Plan, organize, staff, control, and direct the Quality Assurance department.
- Promote aviation safety by ensuring airworthy and quality aircraft maintenance.
- Develop and maintain the FAA Repair Station Manual and Quality Control Manual.
- Develop and administer FAA Parts Manufacturing Approval (if applicable).
- Interpret Federal Aviation Regulations into company policy/procedure.
- Administer the company’s quality systems and Internal Quality Audit Program.
- Coordinate with Department Managers and the Training Program Coordinator to ensure compliance with the Repair Station Training Program, maintaining technicians’ training records.
- Administer the Test, Measurement, and Diagnostic Equipment Calibration Program.
- Manage the Repair Station’s record-keeping requirements.
- Ensure that all technical data is current and properly maintained.
- Control the issuance of inspectors’ stamps and manage the Repair Station rosters.
- Recommend, as required, individuals for repairman’s certificates.
- Communicate company and department managers’ goals and objectives to staff and relay staff concerns and suggestions as appropriate.
- Travel to customer locations as needed to establish and maintain good working relations, including dispute resolution.
- Observe company rules and regulations, including proper use of safety methods and equipment.
- Prepare the department budget for fiscal year operations.
- Develop strategic plans for continuous improvement in quality.
- Stay current with industry trends and innovations.
- Perform other related duties as assigned by the General Manager.